PERSON FIRST. CLIENT SECOND. – The Backward Thinking Philosophy That’s Helping #AccountancyFirms to Win

‘Person first, client second’ is one the core principle we have at My Accountancy Place, which enables us to serve our clients to a much higher level, give them far more value and which has contributed towards growing our monthly recurring revenue by 50% in the last nine months alone.

Not only that, when you fully embrace this philosophy, it enables you to…

  • Improve retention rates
  • Develop lifelong relationships with your clients
  • Sign clients up quicker
  • Have them buying more of your most valuable services
  • Have more fun

It’s a very subtle shift in thinking and seemingly backwards in some respects and therefore very few accountancy firms around the world ever make it.


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